Privacy Policy

Privacy policy

1. Introduction

1.1  We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.

1.2  By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

2. Collecting personal information

2.1  We may collect, store and use the following kinds of personal information:

(a)   information about your computer and about your visits to and use of this website including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths;

(b)   information that you provide to us when registering as a customer on our website including your email address, your full name, billing address, delivery address;

(c)   information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters including your full name and email address;

(d)   information that you provide to us when using the services on our website, or that is generated in the course of the use of those services including the frequency and pattern of service use;

(e)   information relating to any purchases you make of our goods or any other transactions that you enter into through our website including your full name, address, email address and card details;

(f)   information contained in or relating to any communication that you send to us or send through our website including the communication content and metadata associated with the communication; and

(g)    any other personal information that you choose to send to us.

2.2   Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

 3. Using personal information

3.1   Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website

3.2    We may use your personal information to:

(a)    administer our website and business;

(b)    personalise our website for you;

(c)    enable your use of the services available on our website;

(d)    deliver to you goods purchased through our website;

(e)   send you non-marketing commercial communications;

(f)   send you marketing communications relating to our business which we think may be of interest to you, by post or, by email or similar technology (you can inform us at any time if you no longer require marketing communications;

(g)   provide carefully-selected third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information;

(h)   deal with enquiries and complaints made by you relating to our website;

(i)    keep our website secure and prevent fraud; and

(j)    verify compliance with the terms and conditions governing the use of our website.

3.3 If you submit personal information for publication (Testimonials) on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.

3.4 We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

3.5  A portion of our website financial transactions are handled through our payment services provider, PayPal. You can review the provider’s privacy policy at https://www.paypal.com/au/webapps/mpp/ua/privacy-full . We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds

4. Disclosing personal information

4.1  We may disclose your personal information to [any of our employees,  insurers and professional advisers insofar as reasonably necessary for the purposes set out in this policy.

4.2   We may disclose your personal information:

(a)    to the extent that we are required to do so by law;

(b)   in connection with any ongoing or prospective legal proceedings;

(c)   in order to establish, exercise or defend our legal rights including providing information to others for the purposes of fraud prevention and reducing credit risk;

4.3  Except as provided in this policy, we will not provide your personal information to third parties.

5. International data transfers

5.1  Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

5.2  You expressly agree to the transfers of personal information described in this Section

6.Retaining personal information

6.1  This Section 7 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

6.2  Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

6.3  Without prejudice to Section 7.2, we will usually delete personal data falling within the categories set out below at the date/time set out below:

(a)  card payment details will be deleted immediately upon completion of payment transaction.

7. Security of personal information

7.1  We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

7.2  You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

7.3  You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password except when you log in to our website.

8. Amendments

8.1 We may update this policy from time to time by publishing a new version on our website.

8.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

9. Your rights

9.1 You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

(a)  the supply of appropriate evidence of your identity for this purpose, we will usually accept a photocopy of your passport certified by a JP plus an original copy of a utility bill showing your current address.

9.2 We may withhold personal information that you request to the extent permitted by law.

9.3 In practice, by using our website you will expressly agree in advance to our use of your personal information for marketing purposes. We will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

10. Third party websites

10.1 Our website includes hyperlinks to, and details of, third party websites.

10.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.

11. Updating information

11.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.

12. Cookies

12.1  Our website uses cookies.

12.2   A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

12.3 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

12.4 Cookies do not typically contain any information that personally identifies a user.

12.5 Most browsers allow you to refuse to accept cookies; for example:

(a)   in Internet Explorer you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;

(b)   in Firefox you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and

(c)   in Chrome, you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.

13. Credit

13.1 This policy was created from a template owned by SEQ Legal (http://www.seqlegal.com).

Delivery Van - Nan and Pop's Fruit Shop

Privacy Policy – Nan and Pops Fruit Shop

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Call 07 54949204
or
0418 782 810
or email us at: dawn@nanandpopsfruitshop.com.au
for further enquiries.